cg666 Privacy Policy

1. How We Collect Information

When you register on the cg666 platform and use our services, we may collect the following types of information:

• Identity Information: Full name, date of birth, national ID number or passport number.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: Relevant details for bKash, Nagad, Rocket, Upay, or bank accounts required to process transactions.
• Technical Information: IP address, browser type, device identifier, operating system, and session duration.
• Usage Information: Gaming activity on the platform, betting history, transaction records, and customer support contact history.
• Cookies and Tracking Information: Cookie and session data automatically collected while you use our website.

We may also receive information from third-party service providers, identity verification agencies, or legal authorities if it is necessary for the operation of our services.

2. Purpose of Using Information

We use your information for the following legitimate purposes:

• For account registration, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To manage bonuses, promotions, and the cg666 VIP program.
• To ensure platform security and to prevent fraud or money laundering.
• To fulfil legal obligations and meet regulatory requirements.
• To provide customer service, resolve complaints, and offer technical support.
• To enforce responsible gaming policies and identify problematic gambling behaviour.
• To keep you informed about relevant services or updates (based on your consent).

Your information will never be sold to third parties or shared without authorisation for marketing purposes.

3. Data Storage and Security

The cg666 platform takes industry-standard technical and organisational measures to keep your information secure:

• SSL Encryption: All data transmission on our platform is secured through SSL/TLS encryption technology.
• Secure Servers: Your information is stored on secure, access-controlled servers.
• Access Control: Only authorised staff may access your information, and only within necessary limits.
• Regular Audits: Our systems and processes are subject to regular security audits.
• Data Retention Period: We retain information for as long as required by legal or regulatory obligations. After that, data is securely deleted.

However, no transmission of information over the internet is 100% secure. We strive to ensure maximum protection, but we cannot guarantee complete prevention of unauthorised access. You are responsible for keeping your account password confidential.

4. Disclosure of Information and Third Parties

We may share your information with third parties in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking institutions — only the information necessary to complete transactions.
• Identity Verification Services: Approved service providers for KYC (Know Your Customer) verification.
• Technology Partners: Technical support providers required for platform operations.
• Legal Obligations: In response to court orders, directions from regulatory authorities, or lawful requests from law enforcement agencies.
• Fraud Prevention: With relevant authorities to prevent money laundering, fraud, or other illegal activities.

All third parties contracted with us are obligated to keep your information secure and to use it only for the specified purposes.

5. Cookies Policy

The cg666 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

• Essential Cookies: Ensure the core functionality of the platform — managing login sessions, security verification, and so on.
• Functional Cookies: Remember your preferences, language settings, and personalised experience.
• Analytics Cookies: Help analyse website traffic and user behaviour, which helps us improve our services.

You can control or disable cookies by changing your browser settings. However, this may limit some functionality of the platform.

6. Your Rights

You have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Right to Deletion: The right to request deletion of your information in certain circumstances, except where legal obligations apply.
• Objection to Processing: The right to object to the use of your information for specific purposes.
• Data Portability: The right to receive your information in a structured format.
• Withdrawal of Consent: The right to withdraw consent given for marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will endeavour to respond to your request within 30 business days.

7. Information of Minors

The cg666 platform operates strictly for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. We take steps to verify age at the time of registration.

If you believe that information belonging to a minor is in our system, please notify us immediately at [email protected]. We will arrange to delete that information without delay.

8. International Data Transfers

To provide our services, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place in the relevant country or organisation.
• Data transfers follow internationally recognised protection frameworks.
• Third parties are contractually bound to maintain an equivalent standard of privacy.

9. Policy Changes and Updates

cg666 reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated policy on this page and change the "Last Updated" date.
• Send a notice of significant changes to your registered email address.
• Notify you of the updated policy when you log in to the platform.

If you continue using the platform after changes are made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page regularly.

10. Responsible Gaming and Data

cg666 is committed to responsible gaming. To this end, we may monitor your gaming history and behaviour in order to identify signs of problematic gambling and provide timely support.

Information collected for this purpose is used solely for your protection and is not shared with third parties. To learn more about responsible gaming, visit our Responsible Gaming page.

11. Account Closure and Data Retention

If you request closure of your cg666 account:

• The account will be deactivated and your personal profile will be locked.
• Certain information may be required to be retained for a specified period to meet legal and regulatory obligations.
• Information related to anti-money laundering or fraud investigations will be kept for the applicable legal period.
• Remaining information will be securely deleted after the above obligations have been fulfilled.

12. Security Breach Procedures

If a data security breach occurs that creates a risk to your information, we will:

• Notify the relevant authorities in a timely manner as required by applicable law.
• Inform you of the nature of the incident, the potential impact, and the steps taken.
• Take prompt action to minimise harm and prevent such incidents in the future.
• Prepare a detailed report once the investigation is complete.